Shipping & Returns
We offer Free Standard Shipping in the USA and are not able to ship to PO Boxes. We will also have Free Shipping in Canada soon! At this time we are unable to fulfill orders outside of the United States. We are working on solutions for this now.
Orders are processed and shipped as follows:
- Orders placed before 12pm EST will be processed on the same business day.
- Orders placed after 12pm EST will be processed on the next business day.
- Orders placed after 12pm EST the day prior or on a weekend or holiday will be processed on the next business day.
Please note that there may be a delay in processing and shipping during popular or unforeseen events. We will process your order as quickly as possible.
Standard Shipping times are 4-7 business days after an order is processed, but in some cases may be up to 10-14 business days due to high demand or unforeseen events. Backordered and pre-order products ETA are posted on the individual product pages and may take up to 6-8 weeks for delivery. We appreciate your order and patience. Thank you!
Please allow for one full day of processing for expedited and priority shipping if your order was placed after 12pm EST.
We offer a 30-Day FREE Return Policy for all items ordered on
TheCaliforniaBeachCo.com. Customers are not responsible to pay for return shipping. A free return shipping label will be provided upon request. All refunds are returned back to the original payment method used for purchase. Please allow for 5-7 business days for the refund to be credited back to your account. Please contact customer service at 866-990-6570 or firstname.lastname@example.org if you would like a refund.
Beginning on November 18th of every year, we will extend the date of accepted returns until 30 days after Christmas, to January 25th in order ensure satisfaction during the holiday season.
Email email@example.com or firstname.lastname@example.org for orders placed on TheCaliforniaBeachCo.com.