Accessibility

Thrasio, LLC and its subsidiaries and affiliates (collectively “we,” “us,” “our,” or “Thrasio”) are committed to providing an accessible website experience to members of the public, including consumers, customers and applicants for employment at Thrasio. Thrasio is particularly concerned about making information, products, and services on our websites available to individuals with disabilities.
Thrasio’s accessibility efforts are ongoing, and we are taking a variety of steps and devoting resources to enhance the accessibility of our websites.

Accessibility Concerns, Assistance, and Feedback

Thrasio strives to provide an accessible website experience. If you experience an accessibility barrier on any of our websites and/or need to request a reasonable accommodation under the Americans with Disabilities Act to access information, products or services found on our websites, please contact our customer support team:
Toll-free number: (877) 731-7287 (7 a.m. to 11 p.m. Eastern Time, 365 days per year) Email address: ada@thras.io

In your initial communication with us, please specify the accessibility barrier you have encountered (including the website address and any specific web pages or shopping activity that may have presented an accessibility challenge) and/or the reason for your need for a reasonable accommodation. Please provide your email address and telephone number so that we can contact you. Depending on the nature of the request, we may need sufficient notice to provide a reasonable accommodation.
When contacting us, please focus only on the specific barrier you are encountering and/or your request for an accommodation, and do not provide personal information about your disability. To the extent you volunteer information about your disability, however, we will treat that information in accordance with Thrasio’s Privacy Policy, which is available on our websites.
In addition to any accessibility concern about which you may contact us, we welcome your ideas for how we can improve the overall accessibility of our websites. Those ideas can be sent to us at the email address or phone number shown above.

Third-Party Websites

Our website may contain links to webpages that are owned and/or controlled by third parties.
Unfortunately, we cannot make any representations regarding the accessibility of third-party websites, and we are not able to remediate accessibility barriers on such websites, if they exist. Please use the contact information provided on those third-party websites if accessibility assistance is needed with those sites.